Federal contract awards: NAICS 561421 (Telephone Answering Services)
Past federal contracts, straight from USAspending.gov. Use them to price your bid, size up the competition and find the agencies that buy what you sell.
Showing contracts that started in the last 12 months (first 2 pages). Register free to browse every page.
84contracts awarded
$37,640median value
$20,205 – $98,205typical range (P25–P75)
2.9average offers received
$16,085,357total obligated
Awards by fiscal year
Fiscal years run October to September (FY2025 = Oct 2024 – Sep 2025). The current year is still in progress.
Agencies that buy the most
| Agency | Contracts | Obligated |
|---|---|---|
| Department of Veterans Affairs | 20 | $9,727,315 |
| Department of the Treasury | 1 | $3,532,393 |
| Department of State | 48 | $2,189,155 |
| Department of Defense | 6 | $260,484 |
| Department of Justice | 2 | $236,442 |
| Department of Agriculture | 3 | $72,902 |
| Department of Commerce | 2 | $37,200 |
| Department of the Interior | 2 | $29,466 |
Top winners
| Company | Contracts | Obligated |
|---|---|---|
| NATIONAL TELECOMMUTING INSTITUTE, INC. | 1 | $3,532,393 |
| INNOVATION AT WORK INC | 7 | $2,783,834 |
| MISCELLANEOUS FOREIGN AWARDEES | 22 | $1,424,326 |
| FORA PATHWAYS, INC. | 1 | $1,143,003 |
| MEMPHIS GOODWILL INDUSTRIES INC | 1 | $1,046,498 |
| BOBBY DODD INSTITUTE, INC. | 1 | $928,211 |
| EMPLOYMENT SOURCE INC | 1 | $737,956 |
| VIA VISUALLY IMPAIRED ADVANCEMENT | 1 | $706,173 |
| GOODWILL INDUSTRIES OF NORTH LOUISIANA, INC. | 1 | $675,505 |
| CENTRAL ASSOCIATION FOR THE BLIND, INC. | 1 | $599,509 |
Contracts
| Contract | Winner | Agency | Obligated | Start |
|---|---|---|---|---|
| STUDENT SERVICES CONTRACT - A. CONNELLY
140G0126P0210 · NAICS 561421 Telephone Answering Services · Tuscaloosa, AL · SBA · Offers: 3 |
AVERY GRACE CONNELLY | Department of the Interior U.S. Geological Survey |
$17,466 Potential value: $49,999 |
Jun 16, 2026 Ends: Aug 16, 2028 |
| AFTER-HOURS CALL CENTER SUPPORT
19EG3026P0714 · NAICS 561421 Telephone Answering Services · Offers: 3 |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $24,134 | Jun 10, 2026 Ends: Jun 23, 2026 |
| POST AMMAN - MOBILE TELEPHONE SERVICES / JULY 2026
19J01026F0231 · NAICS 561421 Telephone Answering Services · Offers: 1 |
JORDAN MOBILE TELEPHONE SERVICES | Department of State | $19,226 | Jun 04, 2026 Ends: Jul 01, 2026 |
| SERVICED AGENCIES LINES - JUNE 2026 TO MAY 2027.
19BR8226F0089 · NAICS 561421 Telephone Answering Services · Offers: 3 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $45,885 | Jun 01, 2026 Ends: May 31, 2027 |
| REGIONAL SWITCHBOARD SERVICES (WORKING-HOURS) FOR MISSION GERMANY
19GE5026F0231 · NAICS 561421 Telephone Answering Services |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $28,139 | Jun 01, 2026 Ends: Mar 31, 2027 |
| POST AMMAN - MOBILE TELEPHONE SERVICES / JUNE 2026
19J01026F0213 · NAICS 561421 Telephone Answering Services · Offers: 1 |
JORDAN MOBILE TELEPHONE SERVICES | Department of State | $19,510 | Jun 01, 2026 Ends: Jun 30, 2026 |
| BSB|DTO|CELLPHONE PROGRAM LINES - JUN TO DEC 2026
19BR2526F0454 · NAICS 561421 Telephone Answering Services · Offers: 1 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $20,367 | May 13, 2026 Ends: Dec 31, 2026 |
| EMERGENT 6-MONTH TELEPHONE SWITCHBOARD OPERATOR SERVICE FOR THE SALEM VA MEDICAL CENTER IN SALEM, VA.
36C24626P0678 · NAICS 561421 Telephone Answering Services · Salem, VA · Offers: 1 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $123,230 | May 11, 2026 Ends: Nov 09, 2026 |
| FOR SUPPORT AND MAINTENANCE OF THE TELEPHONY AND INTEGRATED SYSTEMS THAT OPERATE AT THE LEXINGTON CALL CENTER WITH SERVICES BEING PROVIDED T…
15ULEX26P00000031 · NAICS 561421 Telephone Answering Services · Bradenton, FL · Offers: 1 |
TYTEN TECHNOLOGIES INC | Department of Justice Federal Prison Industries / Unicor |
$194,911 | May 01, 2026 Ends: Apr 30, 2027 |
| REGIONAL SWITCHBOARD SERVICES (WORKING-HOURS) FOR MISSION POLAND
19GE5026F0229 · NAICS 561421 Telephone Answering Services |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $72,339 | May 01, 2026 Ends: Mar 31, 2027 |
| JAMES J. PETERS SWITCHBOARD SERVICES
36C24226P0512 · NAICS 561421 Telephone Answering Services · Bronx, NY · Offers: 8 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $239,021 Potential value: $2,648,322 |
May 01, 2026 Ends: Sep 30, 2026 |
| JUBA - CELLPHONE CHARGES - MAY 01 THROUGH JULY 31, 2026
19SS3026F0019 · NAICS 561421 Telephone Answering Services · Offers: 3 |
THE SOUTH SUDANESE MOBILE TELEPHONE (ZAIN). CO. LTD | Department of State | $45,000 | Apr 23, 2026 Ends: Apr 24, 2026 |
| POST AMMAN - MOBILE TELEPHONE SERVICES / MAY 2026
19J01026F0199 · NAICS 561421 Telephone Answering Services · Offers: 1 |
JORDAN MOBILE TELEPHONE SERVICES | Department of State | $19,510 | Apr 09, 2026 Ends: May 01, 2026 |
| MANDATORY SOURCE ABILITYONE CONTRACT. CONTRACT FOR TOLL FREE ORDER FORM CALL SERVICES TO PROVIDE CONTRACT CENTER SUPPORT SERVICES FOR THE IR…
2043FY26C00014 · NAICS 561421 Telephone Answering Services · Boston, MA · Offers: 1 |
NATIONAL TELECOMMUTING INSTITUTE, INC. | Department of the Treasury Internal Revenue Service |
$3,532,393 Potential value: $27,795,262 |
Apr 04, 2026 Ends: Dec 31, 2026 |
| MARINE MAMMAL HOTLINE SERVICE FOR THE WEST COAST REGION IN SUPPORT OF THE NOAA NATIONAL MARINE FISHERIES SERVICE (NMFS).
1305M326P0056 · NAICS 561421 Telephone Answering Services · Lafayette, LA · SBA · Offers: 6 |
NEW ORLEANS TELEPORT, INC. | Department of Commerce National Oceanic and Atmospheric Administration |
$16,200 Potential value: $106,200 |
Apr 01, 2026 Ends: Mar 31, 2027 |
| REGIONAL SWITCHBOARD SERVICES FOR MISSION SPAIN
19GE5026F0165 · NAICS 561421 Telephone Answering Services |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $31,115 | Apr 01, 2026 Ends: Mar 31, 2027 |
| POST AMMAN - MOBILE TELEPHONE SERVICES / APRIL 2026
19J01026F0191 · NAICS 561421 Telephone Answering Services · Offers: 1 |
JORDAN MOBILE TELEPHONE SERVICES | Department of State | $19,263 | Apr 01, 2026 Ends: Apr 30, 2026 |
| PHONE ANSWERING SERVICES AT PHILADELPHIA VAMC.
36C24426P0162 · NAICS 561421 Telephone Answering Services · Philadelphia, PA · SDVOSBC · Offers: 18 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $626,093 Potential value: $939,262 |
Apr 01, 2026 Ends: Mar 31, 2027 |
| BRIDGE- SWITCHBOARD OPERATOR SERVICES
36C24626P0536 · NAICS 561421 Telephone Answering Services · Hampton, VA · Offers: 1 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $316,794 | Apr 01, 2026 Ends: Sep 30, 2026 |
| CONAK-DT: US EMBASSY ORANGE CELL PHONE SERVICE
19GV1026P0210 · NAICS 561421 Telephone Answering Services · Offers: 1 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $85,643 | Mar 27, 2026 Ends: Mar 29, 2026 |
| DT-CELL PHONE BILLS FOR THE MONTHS OF JANUARY/FEBRUARY/MARCH
19HA7026P0215 · NAICS 561421 Telephone Answering Services · Offers: 1 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $106,770 | Mar 23, 2026 Ends: Dec 31, 2031 |
| TELEPHONE ANSWERING SERVICES
W911S226FA061 · NAICS 561421 Telephone Answering Services · Fort Drum, NY |
DIRECT INTERACTIONS INC | Department of Defense Department of the Army |
$23,055 | Mar 12, 2026 Ends: Mar 11, 2027 |
| EM TWO (2) MONTH TELEPHONE SWITCHBOARD OPERATOR SERVICE FOR THE SALEM VA MEDICAL CENTER, SALEM, VA.
36C24626P0458 · NAICS 561421 Telephone Answering Services · Salem, VA · Offers: 1 |
MAGELLAN SOLUTIONS USA INC. | Department of Veterans Affairs | $51,480 | Mar 11, 2026 Ends: May 10, 2026 |
| RENEWAL OF THE CALHOUN COUNTY 911 SUBSCRIPTION FOR GOVERNMENT OWNED EMERGENCY MANAGEMENT AGENCY (EMA) ACTIVE AND INACTIVE RADIOS IN ACCORDA…
W911KF26CA022 · NAICS 561421 Telephone Answering Services · Anniston, AL · Offers: 1 |
CALHOUN COUNTY 9-1-1 DISTRICT | Department of Defense Department of the Army |
$52,740 | Mar 10, 2026 Ends: Mar 09, 2027 |
| AFTER HOURS SUPPORT FOR COIDC
1240BE26P0012 · NAICS 561421 Telephone Answering Services · Prineville, OR · Offers: 1 |
CITY OF PRINEVILLE | Department of Agriculture Forest Service |
$13,179 | Mar 01, 2026 Ends: Feb 28, 2027 |
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Register freeSource: USAspending.gov (prime contract awards of $10,000 or more). Values are amounts obligated to date. Recent months can still change as agencies report late.