Federal contract awards: NAICS 561421 (Telephone Answering Services)
Past federal contracts, straight from USAspending.gov. Use them to price your bid, size up the competition and find the agencies that buy what you sell.
Showing contracts that started in the last 12 months (first 2 pages). Register free to browse every page.
84contracts awarded
$37,640median value
$20,205 – $98,205typical range (P25–P75)
2.9average offers received
$16,085,357total obligated
Awards by fiscal year
Fiscal years run October to September (FY2025 = Oct 2024 – Sep 2025). The current year is still in progress.
Agencies that buy the most
| Agency | Contracts | Obligated |
|---|---|---|
| Department of Veterans Affairs | 20 | $9,727,315 |
| Department of the Treasury | 1 | $3,532,393 |
| Department of State | 48 | $2,189,155 |
| Department of Defense | 6 | $260,484 |
| Department of Justice | 2 | $236,442 |
| Department of Agriculture | 3 | $72,902 |
| Department of Commerce | 2 | $37,200 |
| Department of the Interior | 2 | $29,466 |
Top winners
| Company | Contracts | Obligated |
|---|---|---|
| NATIONAL TELECOMMUTING INSTITUTE, INC. | 1 | $3,532,393 |
| INNOVATION AT WORK INC | 7 | $2,783,834 |
| MISCELLANEOUS FOREIGN AWARDEES | 22 | $1,424,326 |
| FORA PATHWAYS, INC. | 1 | $1,143,003 |
| MEMPHIS GOODWILL INDUSTRIES INC | 1 | $1,046,498 |
| BOBBY DODD INSTITUTE, INC. | 1 | $928,211 |
| EMPLOYMENT SOURCE INC | 1 | $737,956 |
| VIA VISUALLY IMPAIRED ADVANCEMENT | 1 | $706,173 |
| GOODWILL INDUSTRIES OF NORTH LOUISIANA, INC. | 1 | $675,505 |
| CENTRAL ASSOCIATION FOR THE BLIND, INC. | 1 | $599,509 |
Contracts
| Contract | Winner | Agency | Obligated | Start |
|---|---|---|---|---|
| FY26 ACOG NG911 EMERGENCY SERVICES SYSTEM FOR TINKER AFB - YEAR 3
FA813626F0022 · NAICS 561421 Telephone Answering Services · Tinker Afb, OK |
911 ASSOCIATION OF CENTRAL OKLAHOMA GOVERNMENTS | Department of Defense Department of the Air Force |
$75,841 | Sep 30, 2026 Ends: Sep 29, 2027 |
| PHONES
19N10226P1129 · NAICS 561421 Telephone Answering Services · Offers: 27 |
SHEARGOLD LIMITED | Department of State | $18,475 | Sep 21, 2026 Ends: Sep 29, 2026 |
| TELEPHONE SWITCHBOARD OPERATOR
36C24826P1213 · NAICS 561421 Telephone Answering Services · Montgomery, AL · SDVOSBC · Offers: 7 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $454,319 Potential value: $2,364,293 |
Sep 15, 2026 Ends: Sep 14, 2027 |
| CELL PHONES EQUIPMENT
19PM0726P0551 · NAICS 561421 Telephone Answering Services · Offers: 2 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $33,749 | Sep 02, 2026 Ends: Sep 24, 2026 |
| MISSION DENMARK: SWITCHBOARD SERVICES, WORKING HOURS ONLY
19GE5026F0404 · NAICS 561421 Telephone Answering Services |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $23,458 | Sep 01, 2026 Ends: Mar 31, 2027 |
| REGIONAL SWITCHBOARD SERVICES FOR MISSION BOSNIA AND HERZEGOVINA
19GE5026F0440 · NAICS 561421 Telephone Answering Services |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $41,808 | Sep 01, 2026 Ends: Mar 31, 2027 |
| CELL PHONES SERVICES
19PM0726P0542 · NAICS 561421 Telephone Answering Services · Offers: 2 |
CABLE & WIRELESS PANAMA S.A. | Department of State | $18,041 | Aug 31, 2026 Ends: Sep 01, 2026 |
| POST AMMAN - MOBILE TELEPHONE SERVICES / SEP 2026 JAN 2027
19J01026F0282 · NAICS 561421 Telephone Answering Services · Offers: 1 |
JORDAN MOBILE TELEPHONE SERVICES | Department of State | $57,662 | Aug 19, 2026 Ends: Jan 30, 2027 |
| PR15911834 MISSION WIDE AFTER-HOURS ANSWERING SERVICES 01SEP26-31AUG27
19AS2026C0006 · NAICS 561421 Telephone Answering Services · Offers: 9 |
OFFICE HQ PTY LIMITED | Department of State | $25,018 | Aug 18, 2026 Ends: Sep 01, 2026 |
| CALL ANSWERING SERVICES AT THE CONSULATE GENERAL VANCOUVER.
19CA7726P0088 · NAICS 561421 Telephone Answering Services · Offers: 1 |
ANSWERPLUS INC | Department of State | $25,674 | Aug 13, 2026 Ends: Sep 04, 2026 |
| AFTER HOURS SUPPORT FOR PRE-TRIP NOTIFICATION SYSTEM
1305M326P0208 · NAICS 561421 Telephone Answering Services · Melbourne, FL · SBA · Offers: 12 |
METROPOLITAN COMMUNICATION SERVICES, INC. | Department of Commerce National Oceanic and Atmospheric Administration |
$21,000 Potential value: $108,556 |
Aug 04, 2026 Ends: Aug 03, 2027 |
| AFTER-HOURS SWITCHBOARD SERVICES FOR MISSION ITALY
19GE5026F0275 · NAICS 561421 Telephone Answering Services |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $10,710 | Aug 01, 2026 Ends: Mar 31, 2027 |
| AFTER HOUR CALL SERVICES FOR THE RICHARD L. ROUDEBUSH (RLR) VAMC
36C25026C0132 · NAICS 561421 Telephone Answering Services · Indianapolis, IN · SDVOSBC · Offers: 11 |
G & P TECHNOLOGY SERVICES LLC | Department of Veterans Affairs | $52,000 Potential value: $681,550 |
Aug 01, 2026 Ends: Nov 30, 2026 |
| .
19UK5626P0786 · NAICS 561421 Telephone Answering Services · Offers: 1 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $47,559 | Jul 29, 2026 Ends: Aug 16, 2026 |
| IRM-SP CELLPHONE STATE LINES - ICASS/PROGRAM - AUG 2026 - JUL 2027
19BR9326F0129 · NAICS 561421 Telephone Answering Services · Offers: 3 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $33,553 | Jul 23, 2026 Ends: Aug 01, 2026 |
| NORTHPORT SWITCHBOARD SERVICES
36C24226P0770 · NAICS 561421 Telephone Answering Services · Northport, NY · SDVOSBC · Offers: 11 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $362,835 Potential value: $1,888,120 |
Jul 23, 2026 Ends: Jul 22, 2027 |
| CELLPHONE SERVICES FOR CASABLANCA, AUG 1, 2026-JULY 31, 2027
19M05526F0219 · NAICS 561421 Telephone Answering Services · Offers: 1 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $73,475 | Jul 22, 2026 Ends: Jul 31, 2027 |
| CELLPHONE SERVICE
19SS3026F0050 · NAICS 561421 Telephone Answering Services · Offers: 2 |
THE SOUTH SUDANESE MOBILE TELEPHONE (ZAIN). CO. LTD | Department of State | $30,000 | Jul 22, 2026 Ends: Jul 22, 2026 |
| KOR DT - GSM MOBILE PLAN
19PS4726P0148 · NAICS 561421 Telephone Answering Services · PW · Offers: 1 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $33,462 | Jul 14, 2026 Ends: Jul 30, 2026 |
| CELLPHONE SERVICES FOR RABAT, AUG 1, 2026-JUL 31, 2027
19M05526F0214 · NAICS 561421 Telephone Answering Services · Offers: 2 |
MISCELLANEOUS FOREIGN AWARDEES | Department of State | $123,084 | Jul 08, 2026 Ends: Jul 31, 2027 |
| POST AMMAN - MOBILE TELEPHONE SERVICES / AUG 2026
19J01026F0238 · NAICS 561421 Telephone Answering Services · Offers: 1 |
JORDAN MOBILE TELEPHONE SERVICES | Department of State | $18,647 | Jul 07, 2026 Ends: Aug 01, 2026 |
| CCOM - CLACKAMAS COUNTY DISPATCH CONTRACT FOR FS LE&I
1240BD26P0020 · NAICS 561421 Telephone Answering Services · Sandy, OR · Offers: 1 |
COUNTY OF CLACKAMAS | Department of Agriculture Forest Service |
$31,552 | Jul 01, 2026 Ends: Jun 30, 2027 |
| REGIONAL SWITCHBOARD SERVICES (24/7) FOR MISSION BELGIUM
19GE5026F0247 · NAICS 561421 Telephone Answering Services · Luray, VA |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $10,136 | Jul 01, 2026 Ends: Mar 31, 2027 |
| REGIONAL SWITCHBOARD SERVICES FOR MISSION SWEDEN
19GE5026F0340 · NAICS 561421 Telephone Answering Services |
VALLEY ADMINISTRATIVE SERVICES LLC | Department of State | $17,026 | Jul 01, 2026 Ends: Mar 31, 2027 |
| 2-MONTH BRIDGE- AFTER HOURS CALL COVERAGE
36C25026P0842 · NAICS 561421 Telephone Answering Services · Indianapolis, IN · Offers: 1 |
DEBORGEM ENTERPRISES INCORPORATED | Department of Veterans Affairs | $56,400 | Jul 01, 2026 Ends: Sep 30, 2026 |
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Register freeSource: USAspending.gov (prime contract awards of $10,000 or more). Values are amounts obligated to date. Recent months can still change as agencies report late.