Federal contract awards: NAICS 561421 (Telephone Answering Services)
Past federal contracts, straight from USAspending.gov. Use them to price your bid, size up the competition and find the agencies that buy what you sell.
Showing contracts that started in the last 12 months (first 2 pages). Register free to browse every page.
11contracts awarded
$239,021median value
$66,810 – $408,577typical range (P25–P75)
5.5average offers received
$2,958,901total obligated
Agencies that buy the most
| Agency | Contracts | Obligated |
|---|---|---|
| Department of Veterans Affairs | 11 | $2,958,901 |
Top winners
| Company | Contracts | Obligated |
|---|---|---|
| INNOVATION AT WORK INC | 6 | $2,122,292 |
| CENTRAL ASSOCIATION FOR THE BLIND, INC. | 1 | $599,509 |
| MAGELLAN SOLUTIONS USA INC. | 2 | $128,700 |
| DEBORGEM ENTERPRISES INCORPORATED | 1 | $56,400 |
| G & P TECHNOLOGY SERVICES LLC | 1 | $52,000 |
Contracts
| Contract | Winner | Agency | Obligated | Start |
|---|---|---|---|---|
| TELEPHONE SWITCHBOARD OPERATOR
36C24826P1213 · NAICS 561421 Telephone Answering Services · Montgomery, AL · SDVOSBC · Offers: 7 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $454,319 Potential value: $2,364,293 |
Sep 15, 2026 Ends: Sep 14, 2027 |
| AFTER HOUR CALL SERVICES FOR THE RICHARD L. ROUDEBUSH (RLR) VAMC
36C25026C0132 · NAICS 561421 Telephone Answering Services · Indianapolis, IN · SDVOSBC · Offers: 11 |
G & P TECHNOLOGY SERVICES LLC | Department of Veterans Affairs | $52,000 Potential value: $681,550 |
Aug 01, 2026 Ends: Nov 30, 2026 |
| NORTHPORT SWITCHBOARD SERVICES
36C24226P0770 · NAICS 561421 Telephone Answering Services · Northport, NY · SDVOSBC · Offers: 11 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $362,835 Potential value: $1,888,120 |
Jul 23, 2026 Ends: Jul 22, 2027 |
| 2-MONTH BRIDGE- AFTER HOURS CALL COVERAGE
36C25026P0842 · NAICS 561421 Telephone Answering Services · Indianapolis, IN · Offers: 1 |
DEBORGEM ENTERPRISES INCORPORATED | Department of Veterans Affairs | $56,400 | Jul 01, 2026 Ends: Sep 30, 2026 |
| EMERGENT 6-MONTH TELEPHONE SWITCHBOARD OPERATOR SERVICE FOR THE SALEM VA MEDICAL CENTER IN SALEM, VA.
36C24626P0678 · NAICS 561421 Telephone Answering Services · Salem, VA · Offers: 1 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $123,230 | May 11, 2026 Ends: Nov 09, 2026 |
| JAMES J. PETERS SWITCHBOARD SERVICES
36C24226P0512 · NAICS 561421 Telephone Answering Services · Bronx, NY · Offers: 8 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $239,021 Potential value: $2,648,322 |
May 01, 2026 Ends: Sep 30, 2026 |
| PHONE ANSWERING SERVICES AT PHILADELPHIA VAMC.
36C24426P0162 · NAICS 561421 Telephone Answering Services · Philadelphia, PA · SDVOSBC · Offers: 18 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $626,093 Potential value: $939,262 |
Apr 01, 2026 Ends: Mar 31, 2027 |
| BRIDGE- SWITCHBOARD OPERATOR SERVICES
36C24626P0536 · NAICS 561421 Telephone Answering Services · Hampton, VA · Offers: 1 |
INNOVATION AT WORK INC | Department of Veterans Affairs | $316,794 | Apr 01, 2026 Ends: Sep 30, 2026 |
| EM TWO (2) MONTH TELEPHONE SWITCHBOARD OPERATOR SERVICE FOR THE SALEM VA MEDICAL CENTER, SALEM, VA.
36C24626P0458 · NAICS 561421 Telephone Answering Services · Salem, VA · Offers: 1 |
MAGELLAN SOLUTIONS USA INC. | Department of Veterans Affairs | $51,480 | Mar 11, 2026 Ends: May 10, 2026 |
| TELEPHONE OPERATOR SERVICES
36C24926C0019 · NAICS 561421 Telephone Answering Services · Lexington, KY · Offers: 1 |
CENTRAL ASSOCIATION FOR THE BLIND, INC. | Department of Veterans Affairs | $599,509 Potential value: $3,265,325 |
Jan 01, 2026 Ends: Dec 31, 2026 |
| SALEM VAMC ON-SITE TELEPHONE SWITCHBOARD OPERATOR AND ADMINISTRATIVE SUPPORT SERVICE. 3MO EMERGENCY SOLE SOURCE.
36C24626P0208 · NAICS 561421 Telephone Answering Services · Salem, VA · Offers: 1 |
MAGELLAN SOLUTIONS USA INC. | Department of Veterans Affairs | $77,220 | Dec 11, 2025 Ends: Mar 10, 2026 |
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Register freeSource: USAspending.gov (prime contract awards of $10,000 or more). Values are amounts obligated to date. Recent months can still change as agencies report late.